Policies

Participation Requirements

What are the Age requirements?

Tandem (2 person, accompanied by parent or guardian) IK on Class I-II: minimum 10 years old

Single IK (Class III & Above): minimum 14 years old

What are the Height restrictions?

4’6″-6’6″ or 137cm-198cm

What are the Weight restrictions?

50-275lbs or 22-124kg

What are the physicality requirements?

Guests must have the ability to grip a paddle with two points of contact.
Guests must be able to sit upright unassisted.
And guests must be able to travel over variable (rocky, sandy, or otherwise uneven) terrain.

*We recommend pre-trip motion sickness treatment for individuals that experience strong symptoms. Use only as directed.

What are our Cancellation & Refund Policies?

Half day trips are refundable up to 48hrs before a trip.

Full Day trips are refundable up to 48hrs before a trip with a non-refundable 10% deposit.

Cancellations by guests outside of the accepted time frame or failure to appear for a trip will not be granted refunds.
Credit Card Fees are non-refundable.

If a circumstance arises in which APEx deems it necessary to cancel a trip, customers will be fully refunded.

Trips will not be canceled due to weather such as rain or snow but may be canceled due to conditions including but not limited to lightning storms, wind, fire, or unsafe water levels.

What is our Privacy Policy?

We respect your privacy. Here’s how we handle your information.

What Information Do We Collect?

When you book a tour or reach out to us, we collect your name, contact information (email, phone, address), payment details, emergency contact info, and any health information needed for safe participation on your trip.

How Do We Use That Information?

We use your information to process your booking, communicate about trip details, send weather or safety updates, handle payments, and improve our service. We keep records as required by Alaska law (liability waivers are kept for seven years).

What are our Text Messaging Policies?

If you opt in to receive text messages from us, we’ll use your phone number to send booking confirmations, trip reminders, and important updates. Consent isn’t required to book a tour, and message frequency varies. Standard messaging rates apply.

You can reply STOP anytime to unsubscribe, or HELP for assistance. Contact us at 1-855-AKTRIPS (258-7477) or alaskapaddleexpeditions@gmail.com with questions.

Do We Share Your Data?

Your information isn’t shared with third parties for marketing purposes. Your mobile opt-in information is never shared with anyone for any purpose.

We only share information with service providers who help us run our business (like our booking platform or payment processor), and only when necessary. We may also disclose information if required by law.

What Are Your Rights?

You can access, correct, or request deletion of your information (subject to our legal record-keeping requirements). You can opt out of marketing emails or texts anytime. Just contact us.

What are our Security Policies?

We use reasonable security measures to protect your information, though no internet transmission is 100% secure.

How Do We Use Other Websites?

Our booking platform (FareHarbor) and any linked websites have their own privacy policies. We encourage you to review them.

Updates

We may update this policy occasionally. The date at the top shows when it was last revised.

Questions?

Alaska Paddle Expeditions LLC
1-855-AKTRIPS (258-7477)
alaskapaddleexpeditions@gmail.com
224 Parks Highway, Denali National Park, AK

Last Updated: February 14, 2026

Comments & Cookies Policies

Comments

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An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it, and after approval, your profile picture is visible to the public in the context of your comment. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

How do we use cookies?

For your convenience, and so that you don’t have to fill in your details again when you leave another comment, if you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login persists for two weeks; log out of your account, and the login cookies are removed.

Embedded content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website

Data

What data do we collect when resetting a passord?

If you request a password reset, your IP address is included in the reset email.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where is your data sent?